Code of Conduct

  • No Minors. You must be 19 years or older to use the Crosstown Mailorder site or any of its products, and provide valid government issued ID as proof of age. We do not provide to minors under any circumstances.
  • No Reselling or Sharing. We provide fresh cannabis for personal use only. Any resale or sharing of our medicine is strictly forbidden, as is sharing of Crosstown Mailorder details or logins for any reason. All sales are final, no refunds or exchanges.
  • Be Responsible. Please use your cannabis in a responsible and respectful manner. Keep out of reach of children and animals. Do not drive or operate heavy machinery if you have consumed cannabis in any form.
  • Keep Us Informed. Please let us know if you have any issues with the quality of our products. We strive to provide high quality products for each customer.


Site user’s Pledge

  • I confirm all the information in my application to be true, correct and complete. I understand that the use of fraudulent information will result in immediate termination of Crosstown Mailorder service.
  • I understand that cannabis may cause temporary impairment including changes in cognitive ability and short-term memory. I understand that cannabis may temporarily affect my heart rate and/or blood pressure. I will be especially careful of impairment when consuming edible products or extracts and concentrates. I will not drive, operate heavy machinery, swim, dive or take part in physically risky endeavors while consuming cannabis.
  • I understand that Crosstown Mailorder provides cannabis to me only, and that reselling and/or sharing is strictly forbidden. I understand that Crosstown Mailorder reserves the right to suspend or terminate service if I’m suspected of re-selling cannabis products.
  • I understand that possessing and transporting cannabis is illegal in Canada. I understand that the City of Vancouver has only provided de facto legal leeway to providers of medical marijuana, and I am aware that this privilege may be revoked at any time and for any reason. I will take precautions to avoid cannabis seizure, arrest, and a criminal record within the City of Vancouver and beyond.
  • I understand that cannabis products are not to be transported outside of Canada. I will not attempt to internationally transport Crosstown Mailorder products.
  • I am aware that combining cannabis with pharmaceutical drugs could be harmful, and I agree to consult with a physician before use.
  • I will avoid combining cannabis with alcohol or recreational drugs due to known negative effects.
  • I promise to use cannabis responsibly and respectfully. I will not consume cannabis or become intoxicated in public settings and/or settings where minors might be present.
  • I will not dispense cannabis to a minor under any circumstances, except where specifically advised by a physician.
  • I am aware of the possibility that cannabis could negatively affect a developing fetus, as with many medications. I will not consume cannabis while pregnant or nursing, under any circumstances.
  • I will take care to keep my cannabis out of reach of children and animals to prevent their consumption by accident.
  • I will dispose of marijuana waste securely and responsibly.
  • I hereby agree for myself, my heirs, and executors to release and forever discharge Crosstown Mailorder and its owners and employees, jointly and severally from any and all actions, causes of actions, claims and demands for, upon or by reason of any damage, loss or injury, which hereafter may be sustained by products purchased from Crosstown Mailorder. This extends and applies to, and also cover and includes, all unknown, unforeseen, unanticipated and unsuspected injuries, damages, loss and liability and the consequences thereof, as well as those now disclosed and known to exist.
  • I understand that Crosstown Mailorder does not provide liability insurance for the protection of any individuals or groups who may purchase and use products carried by Crosstown Mailorder. I accept that I use cannabis products entirely at my own risk.
  • I grant Crosstown Mailorder permission to confirm my purchase(s) should its employees ever be contacted in relation to my possession of cannabis by law enforcement. I accept that this is a possible circumstance in which Crosstown Mailorder would disclose my confidential personal information to a third party.
  • I grant Crosstown Mailorder permission to keep a copy of my Government ID on file.
  • I designate Crosstown Mailorder to attain cannabis on my behalf.
  • I understand that due to the ever-changing legal status of cannabis and the industry, I may be asked to provide further legal/medical documentation supporting my need for medicinal cannabis.